Payment

Payment through the online store:

All payments made through the Mokosh Website are handled and transacted through third party dedicated gateways - your choice of either Stripe or PayPal. Stripe accepts Visa, MasterCard, and American Express cards and PayPal accepts a larger range of credit cards. Both payment gateways handle your information securely.

Alternative methods of payment:

We can also accept payment from an Australian bank by Bank Transfer. Email us with your order and shipping address and we will email you an invoice with our bank details for payment.

Shipping

Under normal circumstances we will post your order within two working days of receiving your payment. If for any reason we have to delay posting your order, we will notify you and give you the option of receiving a refund. Postage costs are automatically calculated at checkout and will be clearly displayed before you proceed with payment. 

Australian orders:

Orders shipped within Western Australia are sent by standard post and are usually received 1-2 days after posting. Orders shipped to other Australian states and territories are sent by Express Post and are usually received within 1-5 business days. We will send a confirmatory email once we have sent your parcel. 

  • Orders valued at $100 or more, excluding shipping, are shipped free of charge to an Australian address.
  • Orders valued at less than $100 and weighing less than 500g will incur an $8 shipping fee when sent to an Australian address. 
  • Orders valued at less than $100 and weighing more than 500g will incur a $10 shipping fee when sent to an Australian address..

International orders:

International orders are shipped by Registered Post and are usually received 3-14 working days after posting. We will send you a confirmatory email once we have sent your parcel. Orders shipped internationally may be subjected to taxes, custom duties and other fees by the destination country. The recipient is responsible for these fees. 

  • Packages sent internationally and valued at less than $150 incur a shipping fee of $25.
  • Packages sent internationally and valued at $150 or more are shipped free of charge.